Luxury hotel with a rooftop terrace, near Al-Aqsa Mosque A restaurant, a 24-hour fitness center, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. National Hotel Jerusalem offers 120 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels.
Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Children under 16 years old are not allowed in the fitness facility without adult supervision.
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Amenities
Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3 pm; check-in end time: 11 pm contactless check-in available
Check-out
Check-out before 11:00 am contactless check-out available late check-out fee: ils 282
Child Policy
Children are welcome. rollaway/extra beds are available for ils 200.0 per stay. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately ils 70 for adults and ils 70 for children airport shuttle fee: ils 350 per vehicle (one way) self parking fee: ils 40 per day late check-out fee: ils 282 rollaway bed fee: ils 200.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Muhammad Faisal
Jan 4, 2026 03:45:22 AM
Review Score:
10
Summary: Decent Stay with Some Room for Improvement
I stayed here recently and overall, it was an okay experience. The room was clean, which was a positive start. However, after taking a shower, water leaked out from the shower area, and the entire toilet floor got flooded. I ended up spending a bit of time cleaning it up, which was quite inconvenient.
The towel provided was incredibly small – almost the size of a handkerchief. That wasn’t ideal, especially when you need a proper-sized towel after a shower.
The internet speed was frustratingly slow, which made it difficult to do anything online. Breakfast was decent but didn’t stand out – it could definitely be improved. Also, I was disappointed that they didn’t provide even a small complimentary water bottle upon arrival, which is usually a nice touch.
On the positive side, the location was excellent, with shops nearby, and the staff were very friendly and helpful. The reception team was especially accommodating, which was nice.
A couple of other things to note: the duvet provided was quite small. When I asked for a double duvet, they gave me another single one, which didn’t really solve the issue.
All in all, it wasn’t a terrible stay, but there are definitely some areas that could be improved for a better experience.
See All Reviews
Reviews
Muhammad Faisal
Jan 4, 2026 03:45:22 AM
Review Score:
10
Summary: Decent Stay with Some Room for Improvement
I stayed here recently and overall, it was an okay experience. The room was clean, which was a positive start. However, after taking a shower, water leaked out from the shower area, and the entire toilet floor got flooded. I ended up spending a bit of time cleaning it up, which was quite inconvenient.
The towel provided was incredibly small – almost the size of a handkerchief. That wasn’t ideal, especially when you need a proper-sized towel after a shower.
The internet speed was frustratingly slow, which made it difficult to do anything online. Breakfast was decent but didn’t stand out – it could definitely be improved. Also, I was disappointed that they didn’t provide even a small complimentary water bottle upon arrival, which is usually a nice touch.
On the positive side, the location was excellent, with shops nearby, and the staff were very friendly and helpful. The reception team was especially accommodating, which was nice.
A couple of other things to note: the duvet provided was quite small. When I asked for a double duvet, they gave me another single one, which didn’t really solve the issue.
All in all, it wasn’t a terrible stay, but there are definitely some areas that could be improved for a better experience.
Rebecca
Dec 13, 2025 02:01:41 AM
Review Score:
8
Summary: Location was great! We needed a remote for the tv and within a few hours one was provided and a service worker helped make it work. I requested a tea kettle a couple of times and was told one would be delivered. That never happened.
Parking was well explained and everyone was helpful
Juan
Sep 24, 2025 12:46:31 AM
Review Score:
8
Summary: Good place close to the old city a lot of stores
Kayan
Sep 5, 2025 02:46:59 PM
Review Score:
10
Summary: Very old and authentic hotel yet modern with our days
zachary
Jun 3, 2025 12:06:05 AM
Review Score:
10
Summary: Amazing hotel very friendly staff
Subhi
May 30, 2025 04:50:58 PM
Review Score:
10
Summary: So far so good
Tara
Apr 25, 2025 05:10:17 PM
Review Score:
6
Summary: Great for one night. Close to Damascus Gate and The Garden Tomb which was wonderful.
James
Apr 13, 2025 11:45:51 PM
Review Score:
10
Summary: Friendly, helpful staff. Short walk to the Old City.
Lori
Jan 21, 2025 05:02:50 PM
Review Score:
10
Summary: Always an enjoyable stay! The staff are the best part of staying here. They are unfailingly kind, helpful, patient and friendly. Location is unbeatable, and easy walk to Salah al Din and the Old City.
The only (slight) disappointment was breakfast. There are not enough fresh and healthy options available. Brewed coffee and hot tea are included. But espresso drinks (lattes, Americano, cappucino,) are extra and expensive.
Great people, and always a nice experience. We will be back!
